Hilton KK welcomes Smital Shah-Boultwood as new GM


KOTA KINABALU, Sabah – 15 October 2023– Smital Shah-Boultwood has been named as general manager of Hilton Kota Kinabalu. Located in Sabah, Malaysia, the 304-room city center hotel is owned by Pekah Hotels Sdn Bhd and managed by Hilton Hotels & Resorts in Malaysia.


Smital will lead the team in all aspects of hotel operations, from marketing and hotel administration to guest services and satisfaction.


“We are thrilled to welcome Smital as General Manager of Hilton Kota Kinabalu. Smital’s strong experience across hotel operations will strengthen the solid foundation established by the hotel and usher in a new era of excellence for us.” said Jamie Mead, Senior Director Operations, South East Asia, Hilton.


“I am proud to be leading the phenomenal team at Hilton Kota Kinabalu,” said Smital.

“My ultimate goal is to ensure this hotel remains a top choice for both leisure and business travelers visiting the area by continuing to deliver the reliable and friendly stays that the hotel has been consistently recognized for.”


Having joined Hilton 21 years ago as a management trainee at Hilton London Heathrow Airport, Smital’s journey with Hilton has spanned 7 countries and 14 hotels including DoubleTree by Hilton Kuala Lumpur and Hilton Garden Inn Kuala Lumpur, where she worked across various functions including operations and commercial

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